Billed per call $    5.00
 FebruaryMarchAprilMayJuneJuly  Percentage of Calls Captured
Revenue # Users101520253035
Fidleity $15,000  $22,500  $  30,000  $  37,500  $  45,000  $  52,500 Fidleity   30,000      3,000      4,500      6,000      7,500      9,000    10,500
3Com $10,000  $15,000  $  20,000  $  25,000  $  30,000  $  35,000 3Com   20,000      2,000      3,000      4,000      5,000      6,000      7,000
Time Warner $  3,500  $  5,250  $    7,000  $    8,750  $  10,500  $  12,250 Time Warner     7,000         700      1,050      1,400      1,750      2,100      2,450
Credit Suisse $10,000  $15,000  $  20,000  $  25,000  $  30,000  $  35,000 Credit Suisse   20,000      2,000      3,000      4,000      5,000      6,000      7,000
Kaiser Perm $  7,500  $11,250  $  15,000  $  18,750  $  22,500  $  26,250 Kaiser Perm   15,000      1,500      2,250      3,000      3,750      4,500      5,250
MHS $  4,000  $  6,000  $    8,000  $  10,000  $  12,000  $  14,000 MHS     8,000         800      1,200      1,600      2,000      2,400      2,800
  
  $50,000  $75,000  $100,000  $125,000  $150,000  $175,000   Number of Calls 
 Month   10,000    15,000    20,000    25,000    30,000    35,000
Variable Costs Day        333         500         667         833      1,000      1,167
Technicians (contractor)992099209920992099209920 Hour     13.89      20.83      27.78      34.72      41.67      48.61
 Per Hour/Tech       1.39        2.08        2.78        3.47        4.17        4.86
Fixed Costs
Employee
Project Manger240024002400240024002400
Call Supervisor240024002400240024002400
Sales Person300030003000300030003000
Consultant300030003000300030003000
Web Programmer200020002000200020002000
Marketing Materials5000
Legal Costs20000
Conferences20000
Licensing Fees25000
Rent200020002000200020002000
Phones100010001000100010001000
Hosting500500500500500500
  $96,220  $26,220  $  26,220  $  26,220  $  26,220  $  26,220  
 
Net######## $48,780  $  73,780  $  98,780  $123,780  $148,780